This module aims to equip students with the skills to effectively utilize information and information systems to support organizational functions and enhance workplace performance. By the end of the module, students will understand the importance of ICT tools in boosting productivity and will be able to establish and apply ICT strategies in various workplace settings. The learning content covers essential areas such as documentation processes, system manuals, forecasting techniques, data collection for market research, and the use of mathematical models for analysis. Additionally, students will explore the impact of human factors like biases on information analysis and gain practical knowledge in conducting performance evaluations within an enterprise context.