This module aims to equip students with essential communication skills necessary for maintaining effective workplace performance and adapting to diverse situations. Through this course, students will gain the ability to identify key components of an efficient communication system, recognize and overcome barriers to effective communication, and proficiently use various communication channels. They will also become adept at utilizing common computer applications to collect, analyze, and manage critical data and information, thereby enhancing organizational activities. The module covers fundamental communication models, principles of interactive communication, and the impact of personal values and organizational policies on communication. Emphasis is placed on understanding ICT tools, common computer applications, and the role of networking in boosting organizational efficiency and productivity. By the end of the course, students will contribute effectively to the growth and productivity of their organizations through improved communication practices and technological proficiency.
